7win.game Privacy Policy

7win.game ("we," "us," "our," or "the Company") is the operator of the online gaming platform accessible at 7wingame.bio, serving Filipino players across the Philippines including Metro Manila, Cebu, Davao, and beyond. We take your privacy seriously — not as a legal formality, but as a genuine commitment to the millions of Filipino players who trust us with their personal information.

This Privacy Policy ("Policy") describes in detail the types of personal information we collect from you when you use 7win.game, how we process that information, who we share it with, how long we keep it, and what rights you have over your own data under Philippine law.

This Policy applies to all personal data collected through: the 7win.game website (7wingame.bio), all associated subdomains and mobile-optimized pages, customer support interactions (live chat, email), and any promotional or registration activities conducted by 7win.game.

By registering an account with 7win.game or by continuing to use our platform, you acknowledge that you have read this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 7win.game platform.

For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, 7win.game is the Personal Information Controller with respect to all personal data collected from Filipino players through the 7wingame.bio platform.

As the Personal Information Controller, 7win.game determines the purposes and means of processing your personal data. Any third-party service providers engaged by 7win.game who process data on our behalf (such as payment processors and game content providers) act as Personal Information Processors and are bound by data processing agreements that require them to maintain the same level of data protection as 7win.game.

Our designated Data Protection Officer (DPO) can be contacted at: [email protected] — subject line: "Data Privacy / DPO Inquiry."

7win.game collects the following categories of personal data from Filipino players:

7win.game does not collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless strictly required by law or regulation and with your explicit consent.

7win.game collects personal data through the following channels:

• Direct collection: Information you provide when registering, completing KYC, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically through your use of the 7win.game platform, including via cookies, session tokens, and server logs;
• Third-party sources: Identity verification data from KYC service providers; fraud screening data from risk management partners; payment verification data from GCash, Maya, and banking partners;
• Regulatory sources: In limited circumstances, information may be received from PAGCOR or law enforcement authorities in connection with regulatory compliance obligations.

7win.game processes your personal data for the following purposes, each of which has a corresponding legal basis under the Philippine Data Privacy Act:

• Account registration and management — Necessary for the performance of the contract between you and 7win.game;
• Identity verification (KYC) — Compliance with PAGCOR regulations and Philippine AML laws;
• Processing deposits and withdrawals — Necessary for contract performance and AML compliance;
• Fraud prevention and security monitoring — Legitimate interest in protecting the platform and Filipino players from fraud;
• Responsible gaming monitoring — Compliance with PAGCOR player protection requirements;
• Customer support — Necessary for contract performance;
• Marketing and promotional communications — Your consent (you may withdraw consent at any time);
• Platform improvement and analytics — Legitimate interest in improving the 7win.game player experience;
• Legal and regulatory compliance — Compliance with applicable Philippine laws.

7win.game does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We may share your personal data only in the following circumstances:

• Payment processors: GCash (Mynt), Maya Philippines, GrabPay, BPI, BDO, Metrobank, and other payment providers receive the minimum data necessary to process your financial transactions;
• Game content providers: Third-party game studios (Pragmatic Play, JILI, BTG, etc.) may receive anonymized session identifiers for game delivery purposes. These providers do not receive your full identity data;
• KYC and identity verification providers: Our KYC partners receive identity document data for verification purposes only and are contractually bound to data processing standards;
• Fraud and risk management providers: Anonymized or pseudonymized transaction data may be shared with fraud screening services;
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities, when required by law or regulation;
• Legal proceedings: In response to valid court orders, subpoenas, or other legal processes issued by Philippine courts;
• Business transfers: In the event of a merger, acquisition, or sale of the business, your data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party processors engaged by 7win.game are bound by data processing agreements that prohibit them from using your personal data for any purpose other than providing services to 7win.game.

7win.game retains your personal data for as long as necessary to fulfil the purposes described in this Policy, comply with legal and regulatory obligations, and resolve disputes. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years after account closure, as required by PAGCOR and AMLC regulations;
• Financial transaction records: Retained for a minimum of 10 years from the date of the transaction, in compliance with Philippine AML record-keeping requirements;
• Gaming session data: Retained for 90 days in your account dashboard; archived records retained for 5 years;
• Customer support records: Retained for 3 years after the closure of each support case;
• Marketing preference records: Retained until you withdraw consent or close your account, plus 12 months for audit purposes.

After the applicable retention period, personal data is securely deleted or anonymized in accordance with industry-standard data destruction practices.

7win.game implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 7win.game platform;
• Encrypted storage of all personal and financial data at rest using AES-256 encryption;
• Two-factor authentication (2FA) available for all player accounts;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular third-party security audits and penetration testing;
• Automated session timeouts after 30 minutes of inactivity;
• Real-time fraud detection and suspicious activity monitoring systems.

Under the Philippine Data Privacy Act of 2012 (RA 10173), as a Filipino player you have the following rights with respect to your personal data held by 7win.game:

• Right to be Informed: You have the right to be informed that your personal data is being collected and processed, and how it is used — which this Policy fulfils;
• Right of Access: You may request a copy of the personal data 7win.game holds about you at any time;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data — including updating your registered mobile number, email, or address through your account settings;
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to Data Portability: You may request a copy of your personal data in a commonly used, machine-readable format;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Rights Request." We will respond within 15 business days. Note that exercising certain rights (such as erasure) may require account closure in compliance with our regulatory retention obligations.

7win.game uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze usage patterns. The categories of cookies we use are:

• Strictly Necessary Cookies: Essential for the platform to function, including login session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game history filters, and responsible gaming settings.
• Analytics Cookies: Help us understand how Filipino players use 7win.game so we can improve the platform. Data collected is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotional content. These are only placed with your consent.

You can manage non-essential cookie preferences through your browser settings or through the cookie preference center on the 7win.game platform. Disabling certain cookies may affect the functionality of the platform.

7win.game does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 7win.game, please contact us immediately at [email protected].

The 21+ age requirement is enforced through KYC identity verification, which requires submission of a Philippine government-issued ID confirming date of birth before withdrawal privileges are activated on any account.

Some of the third-party service providers engaged by 7win.game (including certain game content providers and technical infrastructure providers) are located outside the Philippines. Where personal data is transferred outside the Philippines, 7win.game ensures that adequate safeguards are in place in accordance with RA 10173, including contractual data processing agreements that require recipient organizations to maintain data protection standards equivalent to those required under Philippine law.

7win.game does not transfer your financial data (GCash account details, bank account information) to entities outside the Philippines except where strictly required to process an international payment method you have chosen to use (such as USDT TRC20 cryptocurrency).

7win.game may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered Filipino players via email to your registered address or via a prominent notice on the 7win.game platform at least 7 days before the changes take effect.

The date of the most recent update is displayed at the top of this page. We encourage all players to periodically review this Policy. Your continued use of 7win.game following notification of any changes constitutes your acceptance of the revised Policy.

For all privacy-related inquiries, data rights requests, or complaints, please contact our Data Protection Officer:

If you are not satisfied with our response to your data privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for overseeing compliance with RA 10173.